Recent Clients

Clients include both private and public sector clients from a range of sectors. Example clients: 

2009 (includes work already undertaken and bookings):  Cranfield Management Development Centre, Linklaters, Lanarkshire Health Trust, Chartered Institute of Library and Information Professionals (CILIP), University of Oxford, DEFRA, Tower Hamlets Council, Energy Institute, Vale of Glamorgan Council, IMS Research, University of Limerick, Westminster City Council, University of Economics, Prague.

During the past 25 years I have (either as an individual or as Senior Consultant with the Cranfield Marketing Planning Centre at Cranfield University) run strategic marketing planning, key account management, strategic risk management, information skills and customer relationship management workshops (usually one or three days duration) as part of consultancy projects in 18 different countries for over 50 large organizations including:De Beers, Aqualisa, BP, Shell, Mobil, Oxford University Press, Pirelli, C&A, Remploy, Barclaycard, Alfa Laval, Norwich Union, Carillion, Office World, Calsonic, Hagglunds, Proton Lotus Cars, Huntsman, StreamServe, ICI, Marlborough Stirling, Swiss Re, GSP, DLA Piper Rudnick, Freshfields.  In addition to private sector companies I have also undertaken consultancy and workshops for professional and public sector bodies such as the Law Society, HM Treasury, Defence Industry Research Establishment, Department of Trade and Industry, Yorkshire Museums Libraries and Archives Council (YMLAC), women’s royal voluntary Service (WRVS), OFCOM, and regional Workforce Development bodies of the NHS (e.g South West, Staffordshire, South East). 

I have undertaken marketing planning related workshops and consultancy for a number of public library authorities including Cambridgeshire, London Borough of Newham, Corporation of London (City Business Library), Northamptonshire, West Sussex, West Lothian, Vale of Glamorgan, Lincolnshire and Hertfordshire.  

Example outcomes for clients·       * Common world-wide language and format for strategic marketing planning in an international publishing company (3 day workshop and consultancy support)·    *  European approach to Key Account Management processes within a major oil company (8 day workshop) ·      * Customer focus established (2 day workshops, consultancy support, and transfer of skills)

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