Refereed articles in journals

(2010) Collaboration and collective learning: networks as learning organisations with Peters, Johnston and Pressey,  Journal of Business and Industrial Marketing 25 (6) pp 478-484

(2007) The winning mindset: effective competitive intelligence research on the Internet.  Business Information Review (Sage) 24 (4) pp 228-235

(2006) Using five pillars (CLASS) of corporate governance to manage strategic risk with Drew and Kelley.  Business Horizons,  49 (March / April) pp 127-138

(2005) Risk management: the five pillars of corporate governance. With Drew. Journal of General Management  31 (2)  pp 19-36 

(2004) Strategic risk: am I doing ok? Corporate Governance  4 (4) pp 69-77

(2003) An information professional’s competitive intelligence kitbag.  Refer: Journal of the ISG 19 (3)  pp 9-15

(2002) Addressing customer myopia: strategic interactive marketing planning in a volatile business environment with  Fletcher.  Journal of Database Marketing   9 (3)  pp 207-218

(1988) He not busy being born is busy dying.  Information and Library Manager,  7  (5)  pp 117-119

 

Non-refereed articles

(2004) Strategic risk management: four key challenges.   Strategic Risk.  February  2004 pp 43-45.

(2003) Assessing marketing. Strategic Risk, August 2003 pp 37-38 (ISSN: 1470-8167)

(2003) Is it time for risk assessed marketing? What’s New in Marketing. June 2003.

(2003)Risk management: an additional axis for information professionals? Freepint Issue 136. May 1 2003  www.freepint.com/issues/010503.htm 

(2002). Ten ways to make sure you really make a profit.  Management Services (Journal of the Institute of Management Services) December pp 16-18 (ISSN: 0307 6768)

(2002). Ten things you really need to know about your customers.  .  Management Services (Journal of the Institute of Management Services) October  pp 14-16. (ISSN: 0307 6768)

(2002) Ten things you really need to know about your competitors.  Management Services (Journal of the Institute of Management Services) July pp 16-18. (ISSN: 0307 6768)

(2002)Ten things you really need to know about your customers.  What’s New In Marketing.  http://www.wnim.com/issue10/pages/tenthings.htm  

(2001) Ten things you really need to know about your competitors.  Competitive Intelligence Magazine (Society of Competitive Intelligence Professionals – SCIP).  Vol 4 no 5.  September – October pp 12-15(2001) CRM: Citizen Relationship Marketing?  Electronic Public Information, January / February  pp 24-25. (ISSN 1369 – 9393)

(2000)  Soundcheck the web: a guide to music resources on the Net
Electronic Public Information, July / August pp 12-13. (ISSN: 1369-9393). Joint article with Richard Kendrick 

(1999)  Make sure you make a profit Printing Industries, April  pp 10-11.

(1999). Think hard about the opposition Business First, Spring pp 32-33.

(1998). What you need to know about your competitors Printing Industries, October  pp 24-25.

(1998) Your competitors: Ten things you really need to know Cleaning and Maintenance, November  p 27,28,30

(1998) Ten things you really need to know about your customers Business First (LawNet), Winter Issue  p 16

(1998) Ten things you must know about your customers Stationery Trade Review, October  pp 18-20

(1998) Ten things you really need to know about your customers IS Opportunities, 18-19

(1998) What you need to know about your customers Printing Industries, pp 10-11

(1998 Ten things you really need to know about your customers Pressure Points, June pp 9-10

(1997)  Unobtrustive testing: smile, you might be on candid camera Library Association Record 99(9) September, pp 484-485

(1992)  Carefully does it: public reference libraries and customer care Information Services Group of the Library Association

(1990). Italian business information: key online and CD-ROM sources European Business Intelligence Briefing, Headland Press, September pp 18-29

(1989) Statistics for librarians. Three part series: moving averages, correlation and regression, chi square.  Assistant Librarian. Vol 82 (8) pp 118-122; Vol 82 (10) pp 150-153; vol 82 (12)  pp179-182. (with Bryn Davies)

 

Books and chapters in books

(2006) Developing strategic marketing plans that really work: a toolkit for public libraries. London, Facet Publishing, 2006.   ISBN: 185604548X

(2006) Marketing and risk.  Chapter in book “The Risk Management Universe: a guided tour”  British Standards Institute. ISBN: 0 580 43777 9

(2004) Strategic marketing risk management: creating and defending value.  Executive Briefings in Risk Management. Issue 2/04 May. Thomson Gee. (ISSN: 1742-6669)

(1991) Which European Database:  Scandinavia section of the “Which European Database” guide published by Headland Press

(1990) The road to 1992: West German and Spanish roadfreight industries in the run-up to the European single market  D&B Europe/Cranfield School of Management, 1990

(1990) Doors and windows, Mintel, 1990(1990) DIY and household goods, Mintel, 1990(1990) Vacuum cleaners, Mintel, 1990(1990) Household cleaning hardware, Mintel, 1990(1989) Security industry. Key Note Report.  London, 1989(1989) Cinema and theatre. Key Note Report, London, 1989(1989) Frozen chilled desserts, Mintel, 1989(1989) Powdered desserts. Mintel, 1989(1988). Fruit. Mintel, London, 1988

(1981) Rock music.  Readers’  Guide number 37.  London, Library Association, 1981 ISBN:0 85365 724 6